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pass regulations

Règlements Walibi Belgium

RULES – PASSES 2024

DÉFINITIONS :

 

PASS 

General name covering these season pass-type products, valid during the 2024 season:

  • Walibi PASS
  • Aqualibi PASS
  • Red & Blue PASS
  • Silver PASS
  • Gold PASS
  • Platinum PASS

 

PARKS 

Walibi Belgium and Aqualibi Belgium Parks located at Boulevard de l'Europe 100 1300 Wavre Belgium.

OPENING PERIOD

Time period composed of the opening days of the Walibi Park and the opening days of the Aqualibi Park. The opening periods can be consulted on the respective calendars of the two Parks on the websites www.walibi.be and www.aqualibi.be.

HOLDER

Natural person whose identity is linked to a PASS giving access to the Walibi and/or Aqualibi Parks. The holder may but need not be the buyer.

PARK REGULATION

Text composed by the rules in force on the Car Park and within the Walibi and Aqualibi Parks. Their contents can be consulted at the entrance to the Parks and on the websites www.walibi.be and www.aqualibi.be.

 

ARTICLE 1 – GENERAL CONDITIONS RELATING TO THE PASSES

1.    The PASSES are strictly personal. Under no circumstances may they be transferred, lent or resold to a third party. In the event of fraud, the Parks reserve the right to confiscate or block the PASS without any compensation or reimbursement of the purchase price.

2. The identity of any person who purchases a PASS, or for whom a season pass is purchased, must be proven. Proof of identity will be requested upon purchase, withdrawal and production of a PASS.

3. PASSES must be presented each time the holder wishes to access the Parks. The identity of the persons will be checked using the names entered and the photos printed on the PASS.

If the Parks’ staff deem it necessary, proof of identity may be requested in order to check that it matches the PASS. Although the data concerning the holder of the season pass is recorded in the access systems, access to the Parks may be refused if the season pass holder is unable to present a physical copy of his or her season pass and proof of identity if requested.

4. If a visual examination reveals that the season pass holder cannot be clearly identified on the basis of the photo, the Parks’ teams will be authorised to ask for a new photo to be taken at the entrance to the Parks in order to reprint the PASS. The opinion of Walibi Belgium and Aqualibi will then be binding in such case.

5. As with any other valid entry ticket, the PASS can be requested at any time in the Parks for verification and security purposes.

6. In the event of a high number of visitors, or when the Parks are closed for private groups, the PASS shall not constitute a guarantee of admission to the Park. If a Park is at full capacity when the holder arrives, entry may be refused without any compensation.

7. The Parks’ Regulations apply when you enter the Parks. The Parks’ Regulations can be consulted at the main entrances and on the websites www.walibi.be and www.aqualibi.be. In the event of non-compliance with the Regulations of either Park, the PASSES may be confiscated or blocked without compensation.

8. Walibi Belgium and Aqualibi shall not be liable for any damage, loss or theft of the PASSES.

9. A duplicate PASS is only issued at the entrance of the Parks in case of forgotten, damaged, lost or stolen pass against payment of an administrative fee of €10,00.

 

ARTICLE 2 – VALIDITY AND DURATION OF THE PASSES

1.    Unlike tickets, there is no special discount for people with special needs, children and senior citizens on the purchase of one of the PASSES.

2. Children under one metre in height have free access to Walibi Belgium Park until they are over that height. From 100 cm, children must have a valid entrance ticket or PASS.

A PASS can also be purchased for the child, and its validity shall be conditioned by the following Articles 2 and 3, independently of the accompanying persons' season passes.

3. For PASSES purchased outside of park opening periods:

In the event that PASSES are purchased outside of park opening periods, the validity date shall be one year from the business day of the park for which the PASS was purchased.

4. For PASSES purchased during park opening periods:

In the event that PASSES are purchased during park opening periods, the validity date shall be one year from the date of purchase of the PASS.

5. The PASSES are valid only during the opening hours of the Parks available on: www.walibi.be or www.aqualibi.be. The management reserves the right to change the opening hours of the Parks at any time of the season. This shall not entitle the holder of a PASS to any compensation.

6. The PASSES are not valid on days when the Parks are full or closed for private groups. These days are specified in the opening calendars available on: www.walibi.be or www.aqualibi.be.

7. PASSES may not be cancelled during their period of validity.

 

ARTICLE 3 – PASS SPECIFICATIONS

 

1.    Walibi PASS :

  • The Walibi PASS is on sale on the Parks' websites and at the Parks’ ticket offices;
  • Gives unlimited access to the Walibi Belgium Park during its opening period;
  • Gives access to the "Halloween" opening periods of the Walibi Belgium Park;
  • Gives access to the "Nocturnal" opening periods of the Walibi Belgium Park;
  • Gives discounts on entrance tickets to Walibi Belgium's partner parks and zoos;
  • Gives a 10% discount in the shops and restaurants of the Walibi Belgium Park as detailed in Article 4 of these Rules;
  • Gives access to the discounts for accompanying persons to the Walibi Belgium Park as detailed in Article 4 of these Rules;
  • Does not give access to the Aqualibi Park;
  • Does not include access to the Car Parks of the Walibi Belgium and Aqualibi Parks;
  • The period of validity is set out in Article 2 of these Rules.

2.    Aqualibi PASS :

  • The Aqualibi PASS is on sale on the Parks’ websites and at the Parks' ticket offices;
  • Gives unlimited access to the Aqualibi Park during its opening period;
  • Gives discounts on entrance tickets to Aqualibi's partner parks and zoos;
  • Gives a 10% discount in the shop and restaurant of the Aqualibi Park as detailed in Article 4 of these Rules;
  • Gives access to the discounts for accompanying persons as detailed in Article 4 of these Rules;
  • Does not give access to the Walibi Belgium Park;
  • Does not include access to the Car Park of the Walibi Belgium and Aqualibi Parks;
  • The period of validity is set out in Article 2 of these Rules.

3.    Red&Blue PASS :

  • The Red&Blue PASS is on sale on the Parks' websites and at the Parks’ ticket offices;
  • Gives unlimited access to the Walibi Belgium and Aqualibi Parks during their opening periods;
  • Gives access to the "Halloween" opening periods of the Walibi Belgium Park;
  • Gives access to the "Nocturnal" opening periods of the Walibi Belgium Park;
  • Gives discounts on entrance tickets to Walibi Belgium's partner parks and zoos;
  • Gives a 10% discount in the shops and restaurants of the Walibi Belgium and Aqualibi Parks as detailed in Article 4 of these Rules;
  • Gives access to the discounts for accompanying persons as detailed in Article 4 of these Rules;
  • Does not include access to the Car Park of the Walibi Belgium and Aqualibi Parks

 
4.    Silver PASS :

  • The Silver PASS is on sale on the Parks' websites and at the Parks’ ticket offices;
  • Gives unlimited access to the Walibi Belgium Park during its opening period;
  • Gives access to the "Halloween" opening periods of the Walibi Belgium Park;
  • Gives access to the "Nocturnal" opening periods of the Walibi Belgium Park;
  • Gives discounts on entrance tickets to Walibi Belgium's partner parks and zoos;
  • Gives a 10% discount in the shops and restaurants of the Walibi Belgium Park as detailed in Article 4 of these Rules;
  • Gives access to the discounts for accompanying persons to the Walibi Belgium Park as detailed in Article 4 of these Rules;
  • Gives the right, during each visit, to 4 fast accesses:
  • 3 fast accesses of your choosing at attractions with Speedy access;
  • 1 fast access for the attraction Tiki-Waka.
  • Does not give access to the Aqualibi Park;
  • Does not include access to the Car Parks of the Walibi Belgium and Aqualibi Parks.
  •  Availability of the Silver PASS is limited in number; it is available while stocks last;
  • The period of validity is set out in Article 2 of these Rules.

 

5.    Gold PASS :

  • The Gold PASS is on sale on the Parks' websites and at the Parks’ ticket offices;
  • Gives unlimited access to the Walibi Belgium and Aqualibi Parks during their opening periods;
  • Gives access to the "Halloween" opening periods of the Walibi Belgium Park;
  • Gives access to the "Nocturnal" opening periods of the Walibi Belgium Park;
  • Gives discounts on entrance tickets to Walibi Belgium's partner parks and zoos;
  • Gives a 10% discount in the shops and restaurants of the Walibi Belgium and Aqualibi Parks as detailed in Article 4 of these Rules;
  • Gives access to the discounts for accompanying persons as detailed in Article 4 of these Rules;
  • Gives 4 fast accesses during each visit, the content of which is composed as follows:
  • 3 fast accesses of your choosing at attractions with Speedy access;
  • 1 fast access for the attraction Tiki-Waka.
  • Does not include access to the Car Park of the Walibi Belgium and Aqualibi Parks.
  • Availability of the Gold PASS is limited in number; it is available while stocks last;
  • The period of validity is set out in Article 2 of these Rules.

6.     Platinum PASS :

  • The Platinum PASS is on sale on the Parks' websites and at the Parks’ ticket offices;
  • Gives unlimited access to the Walibi Belgium and Aqualibi Parks during their opening periods;
  • Gives access to the "Halloween" opening periods of the Walibi Belgium Park.
  • Gives access to the "Nocturnal" opening periods of the Walibi Belgium Park;
  • Gives discounts on entrance tickets to Walibi Belgium's partner parks and zoos;
  • Gives a 20% discount in the shops and restaurants of the Walibi Belgium and Aqualibi Parks as detailed in Article 4 of these Rules;
  • Gives access to the discounts for accompanying persons as detailed in Article 4 of these Rules;
  • Gives unlimited fast access to the attractions with Speedy access for each visit;
  • Includes a Parking PASS for the Walibi Belgium and Aqualibi Parks;
  • Availability of the Platinum PASS is limited in number; it is available while stocks last;
  • The period of validity is set out in Article 2 of these Rules.

7.    Parking PASS:

  • The Parking PASS is on sale only at the Park entrance ticket offices;
  • The name of the holder and a car registration are required to produce the Parking PASS;
  • Gives a parking right at the Walibi Belgium and Aqualibi Car Parks during their opening periods to anyone visiting the parks exclusively;
  • Gives a parking right to a maximum of two different license plates per Parking PASS;
  • The owner of the Parking PASS must be present in the vehicle at all times when the Parking PASS is being used during the control at the Car Park gates;
  • The owner of the Parking PASS is not authorised to lend his PASS to third parties or to use it in any way other than that provided for in the conditions specified in these Rules;
  • Only one of the two registered vehicles can access the car park during a visit. Therefore, both cars cannot use the car park at the same time;
  • The season pass holder shall comply with the Parking Regulations of the Walibi Belgium and Aqualibi Parks, which means that the season pass holder must follow the instructions of the staff present in the car park;
  • Does not give rise to an entitlement for the vehicles registered on the Parking Pass to be guarded;
  • The Parking PASS does not guarantee a parking space in case of heavy traffic. If there are no more parking spaces available, the holder of the Parking PASS shall not be entitled to any compensation or a refund of the Parking PASS;
  • The Parking PASS must be presented to the employees on request in order to check its validity;
  • Any fraud related to the use of the Parking PASS shall result in the withdrawal or blocking of the card in accordance with Article 1 of these Rules;
  • The period of validity is set out in Article 2 of these Rules.

8.     Purchase of multiple PASSES:


When several PASSES of the same family are purchased simultaneously, the 4th and 5th PASS shall benefit from a 50% discount on their purchase price. If more than 5 PASSES are purchased, the 6th, 7th and 8th PASSES shall be sold at the full price, and a 50% reduction shall also be granted on the 9th and 10th PASSES and so on for each 5 PASSES purchased. This offer is not valid on the Platinum, Gold and Silver PASSES.

Once the transaction has been completed, the contents of the shopping basket cannot be changed or cancelled. In other words, once the transaction has been completed, no seasons passes can be added to the shopping basket.

 

ARTICLE 4 – DISCOUNTS AND ADVANTAGES WITH THE PASS

1.  All PASSES entitle the holder to advantages and discounts. They vary according to the nature of the PASS; they are listed and described in this Article.

2. The advantages and discounts of the PASS are not cumulative with other actions or offers.

3. PASS holders, with the exception of the Platinum PASS, receive a 10% discount on:

- Purchases made in the Parks’ shops included in the accesses of the relevant PASS (except for services such as Parking Pass, Speedy pass, etc – this list is non exhaustive);

- Purchases made in the Parks’ restaurants included in the accesses of the relevant PASS.

4. Platinum PASS holders receive a 20% discount on:

- Purchases made in the shops of the Walibi Belgium and Aqualibi Parks (except for services such as Parking Pass, Speedy pass, etc – this list is non exhaustive);

- Purchases made in the restaurants of the Walibi Belgium and Aqualibi Parks.

5. PASS holders benefit from Passholder Privileges on the purchase of tickets at the entrance to the Walibi Belgium and Aqualibi Parks:

"Bring a friend Easter": -33%

- Valid from 02/04/2024 to 30/06/2024;

- Valid for the park(s) to which the PASS gives access;

- Valid on adult rates displayed at the Parks’ ticket offices;

- Valid for one accompanying person per day and per PASS;

- Valid in the presence of the PASS holder at the ticket office;

- Valid 5 times during the Spring Passholder Privilege period.

"Bring a friend Summer": -25%

- Valid from 01/07/2024 to 31/08/2024;

- Valid for the park(s) to which the PASS gives access;

- Valid on the adult rates displayed at the Parks’ ticket offices;

- Valid for one accompanying person per day and per PASS;

- Valid in the presence of the PASS holder at the ticket office;

- Valid 5 times during the Summer Passholder Privilege period.

"Bring a friend Midweek Summer": -50%

- Valid from 01/07/2024 to 31/08/2024;

- Valid for the park(s) to which the PASS gives access;

- Valid every day of the week except Saturday and Sunday.

- Valid on the adult rates displayed at the Parks’ ticket offices;

- Valid for one accompanying person per day and per PASS;

- Valid in the presence of the PASS holder at the ticket office;

- Valid 5 times during the “-50%” Passholder Privilege period.

"Bring a friend Halloween": -33%

- Valid from 12/10/2024 to 05/11/2024;

- Valid for the park(s) to which the PASS gives access;

- Valid on the adult rates displayed at the Parks’ ticket offices;

- Valid for one accompanying person per PASS;

- Valid in the presence of the PASS holder at the ticket office;

- Valid once during the Halloween Passholder Privilege period.

"Bring a friend Winter": -33%

- Valid from 07/12/2024 to 05/01/2025;

- Valid for the park(s) to which the PASS gives access;

- Valid on the adult rates displayed at the Parks’ ticket offices;

- Valid for one accompanying person per PASS;

- Valid in the presence of the PASS holder at the ticket office;

- Valid 5 times during the Winter Passholder Privilege period.

6. PASS holders1  benefit from Advantages at our following partner parks.

These Advantages are granted on the adult rate, and on presentation of the PASS by the holder, at the entrance to the following Parks:

  • - 50%: Parc Astérix (FR), Walibi Rhône-Alpes (FR), Walibi Belgium2 , Bellewaerde (except from 28/10 to 1/11), Chaplin's World (CH), Futuroscope (FR), Family Park (AUS), France Miniature (FR), Walibi Holland excluding Halloween opening days (NL); 
  • - 40%: Bokrijk (promo code: 24BPABOWBW, from 30/03 to 3/11/2024, excl. winter events), Plopsaland De Panne (promotion code: WALIBI40), PlopsAqua (promotion code: WALIBI40), Plopsa Indoor Hasselt (promotion code: WALIBI40), Plopsa Coo (promotion code: WALIBI40), Plopsa Indoor Coevorden (NL), Plopsaqua Landen-Hanut (promotion code: WALIBI40), Plopsa Station Antwerp (promotion code: WALIBI40), Holiday Park (DE), Openluchtmuseum Bokrijk (excl. Winterlicht period), Movie Park (promo code: walibibelgium, from 24/03 to 12/11/2024 and excl. special events; DE), Grottes de Han  (promotion code: ABO24WLB), Monde Sauvage, Majaland Kownaty (PL);
  • -35%: Boudewijn Seapark ;
  • -30%: Safaripark Beekse Bergen (NL), AquaZoo Leeuwaarden (NL), Dierenrijk (NL), ZooPark Overloon (NL);
  • -20%:  Toverland (NL, from 10 February 2024 to 12 January 2025 : reservation of the visit date via https://tickets.toverland.com/reserveren. At the cash desk, the Passholder must show his valid pass and the reservation of his visit to get a discount on the regular admission price for persons >1.40m. This discount cannot be exchanged for cash and is not valid in combination with other actions and/or offers.) 
  •  -€8 discount on admission ticket to the Visitor Service Centre: Efteling (NL)

1. Exept the Aqua PASS.

2. The Aqua PASS gives discounts on the entrance ticket to Walibi Park. Not the other way round.

In order to benefit from these promotions in the following four partner parks, please enter these promotional codes: 

  • - Bokrijk: 24BPABOWBW (From 30/03 until 3/11/2024, excluding winter events)
  • Caves of Han: ABO23WLB 
  • Plopsa: WALIBI40
  • Movie Park: walibibelgium (excluding special events)

For the other parks (mentioned in the above pass reglement), the discount will be given directly at the entrance of the partner park by presenting your Walibi Belgium pass.

7. PASS holders benefit from Advantages at our following partner parks.

These Advantages are granted on the adult rate, and on presentation of the PASS by the holder, at the entrance to the following Parks:

  • -50%: Parc Astérix (FR), Walibi Rhône-Alpes (FR), Walibi Belgium2 , Bellewaerde, Chaplin's World (CH), Futuroscope (FR), France Miniature (FR), Walibi Holland excluding Halloween opening days (NL);
  • -40%: Plopsaland De Panne, PlopsAqua, Plopsa Indoor Hasselt, Plopsa Coo, Plopsa Indoor Coevorden (NL), Plopsaqua Landen-Hanut, Holiday Park (DE), Majaland Kownaty (PL) by entering the promotional code WLAIBI40;

For the other parks (mentioned in the above pass reglement), the discount will be given directly at the entrance of the partner park by presenting your Aqua pass.

 

ARTICLE 5 – PAYMENTS

 

1. When purchasing PASSES, the full amount must be paid immediately, except if you select the 3x Cofidis Pay option.

2. Walibi Belgium and Aqualibi disclaim all liability relating to the online payment process.

3. Following the payment process, the buyer shall receive a confirmation message or, if applicable, a message inviting them to start the payment procedure again.